State Farm® Insurance Agent Clint Conrad
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brianna Jones
November 19, 2024
"Horrible customer service. Since the start of my policy it has been problem after problem. First, the quote they gave me was nowhere near what my actual bill was. She quoted me for having a beacon in my car without even asking if I was interested in their drive and save program. (I wasn’t) I added a second vehicle on the policy and somehow my policy ended up “cancelled” by an unknown person. The agency couldn’t tell me who or how someone accessed my account and canceled a vehicle.. It took them over 2 months to get my multiple vehicle policy fixed. During this timeframe Donna told me to NOT make a payment until the policy gets corrected and written again. Then, Donna, from the local office calls me saying she was going to note my account that I didn’t have the money for the policy. No maam, you all messed up my account for over 2 months and told me to not make a payment until it was fixed. With no further correspondence. I’ve spoken to multiple employees here and they all have been worthless in helping me with my policy. To be specific Kaitlyn and Donna. I asked to speak to the owner- Clint Conrad, multiple times over the months and never received a phone call back or even an email. It’s been problem after problem. Only getting 2 stars because the rate is not too horrible. Otherwise it’d be a 1 star. Save yourself the hassle and just use State Farm- Jeff Briggs off of Ruccio Way. Update- still no call back from Clint Conrad and still no answers to why my policy has changed 4 times in 4 months. Also it’s funny how there are “extensive notes” on my policy however when I call, there is NOTHING."
"Briana, we're sorry to hear about your dissatisfaction with our services. It’s clear that we didn’t meet your expectations, and for that, I sincerely apologize. We strive to provide accurate and efficient service to all our customers. Our office has extensive notes on your policy and we did our best to help you. I also understand your concern about unauthorized changes to your policy. Please be assured that we have security measures in place, including requiring a password for any modifications, to protect your account. - Clint"
Gericka Thornton
October 30, 2024
"Dani Graves does an excellent job!!!! She split my insurance payments in half with this new policy. I highly recommend reaching out to her if you’re paying for high insurance."
"Thank you so much for your kind words, Gericka! We’re thrilled to hear that you had a positive experience with our team. We will always be here for you to serve you and provide you with top notch service! - Clint "
Megan McCleese
October 29, 2024
"Caden was truly amazing to work with. I'm so happy to be changing over to state farm. They already made me feel like family."
"Megan, thank you kindly for the nice review and feedback about the service you received from Caden. My team and I are always thrilled to assist you with your insurance needs! - Clint "
Team Money
October 22, 2024
"Very please to save money and how quickly and professionally my request was handled. I like being associated with a complany that has the assets State Farm has"
"Carol, It was our pleasure helping with your insurance! - Clint"
Josh Whiteman
October 4, 2024
"Always responsive and friendly. I love that needed info can be texted to me—very helpful when I’m on the road."
"Josh, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Clint"
Sarah Sink
October 1, 2024
"Briana Anderson was such a pleasure to work with! She took her time and was very patient with me as we worked through auto, home, and umbrella coverage. She is thorough and thoughtful in explaining and determining the best coverage for my family needs. I recommend her 100%!"
"Sarah, I'm so happy to hear that Briana took such great care of you! Your experience with our team is exactly what we strive for! Thank you for the recommendation. My team and I appreciate you! - Clint"
Guy Barry
September 19, 2024
"Briana was incredibly helpful and made the whole process of switching over to State Farm very easy, dare I say enjoyable. Briana and her team were available to help throughout the change. I can’t say enough good things, I feel great peace of mind knowing that all my Insurance needs are taken care of under one roof. Thank you!!"
"Hello, your continued loyalty has been unmatched! My team and I could not be more thrilled to assist you in your time of need! We appreciate you and your business! Thank you for sharing. - Clint"
ernie helfman
September 3, 2024
"Stephanie Rodriguez was a pleasure to work with and she was very helpful with getting the quote needed on my new car.. thank you!"
"Ernie, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you for taking the time to share this! - Clint "
Ruby Cheung
August 25, 2024
"Kaitlin was exceptional. She took extra time to hear my concerns. After listening, Kaitlin promised that she would follow-up to talk with the department which deal with my issue. In addition, Kaitlin promised to call back to let me know the result of her inquiry. She did call back to let me know that she had talked with the department. Kaitlin added that she would check with the department to find out if my request was fulfilled. She would then call me back on Monday. I greatly am impressed by the professional of Kaitlin her authenticity in so willing to help."
"Thank you for sharing your experience, Ruby! We’re thrilled to hear that Kaitlin went above and beyond to address your concerns and keep you informed. Her dedication to professional and authentic service is exactly what we strive for. We appreciate your kind words! - Clint "
Jess Carroll
August 21, 2024
"After Progressive kept increasing my rate every 6 months, I started looking into alternative options. My state farm agency that I had my renter's insurance with was notified and they contacted me. Being able to have easy communication with my agent, Caden, was already reason enough for me to switch providers and an added bonus was he was able to save me $30/month! Highly recommend this team!"
"Jess, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Clint "
Patricia Sweat
July 10, 2024
"Professional, knowledgeable, responds to questions and requests in a very timely manner. I contacted Kaitlyn not exactly sure of what I needed. She knew immediately, and within 30 minutes, me and the other party had what had been requested from her. She's very pleasant, and easy to work with. This type of service is exactly what we all need right now. Thank you Kaitlin!!"
"Patricia, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Clint"
Trey Hannah
June 18, 2024
"Switched from progressive to state farm for a better coverage to price ratio. Dani was our agent. She was cool and nice to speak too. Not a rude sardine at a call center that hates her life. She provided a good mix of down to earth casual conversation along with being a professional agent. This was my personal opinion."
"Trey, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Clint"
Anita “Gigi” Dawson
June 7, 2024
"Clint Conrad is the best!! He took his time explaining everything to me and I received a great discount and more. Call him."
"Anita, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Clint"
Nick
May 29, 2024
"State Farm is always very helpful with me, they ask about everything they need, they are very patient when talking to them. Always great to work with"
"Nick, I am so happy to hear about your great experience with us. We appreciate your review! - Clint "
Tyler Jones
May 8, 2024
"A very helpful team im a new driver and they got me the best deal a young person can get very happy with the outcome of my visits and now proud to be insured by state farm"
"Thank you for your kind review, Tyler! Welcoming new customers to our family is such a joy to each of us. We are so glad my team and I could help you and were able to make your insurance experience a smooth one. Welcome to State Farm! - Clint "
Andy Romans
May 6, 2024
"Dani really helped me out and saved me money switching insurance companies"
"Andy, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Clint"
Adam Caswell
May 3, 2024
"Thanks to the team for an easy process that delivered great coverage for a competitive price. Chris Hunt was terrific to work with."
"Adam, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Clint"
william gills
April 30, 2024
"Stephanie was very helpful in helping me get my renters insurance. I will definitely recommend Clint Conrad and State Farm to family and friends."
"William, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - Clint "
Drew Rogers
April 29, 2024
"Ask for Steph Rodriguez!!!! She got me set up with motorcycle insurance and made what I thought would be a slow annoying process, relatively quick and easy! On top of that, all the other insurance company's had me paying double the rate that Steph was able to get me! 10/10"
"Drew, I’m happy to hear Steph took such great care of you. My team and I will always strive to leave you with a wonderful customer service experience! - Clint "
Don Barker
April 23, 2024
"While driving today on I75 a 18 wheeler passed me a rock hit my windshield creating a large crack. I called my State Farm agent Clint Conrad in Lexington Ky. his assistant Donna Lewis answered & confirmed my insurance we spoke about service options we chose Safelite. Within 15 minutes I had a confirming email from Donna Lewis with a next day appointment to have my windshield replaced. Within 30 minutes confirming emails & phone calls from Safelite in Lexington. Very impressive support & service from State Farm, Clint Conrad & Donna Lewis many thanks. Don Barker"
"Don, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Clint "
Prewitt Owen
April 12, 2024
"I haven’t been with the Clint Conrad State Farm agency for very long but so far I have been extremely impressed with everyone there. They are extremely responsive and knowledgeable. I want to put a special thank you in to Donna Lewis who is not only a pleasure to speak with, but went out of her way to assist me re-registering my vehicle. Thanks, Donna."
"We are happy that Donna was able to assist you with your insurance needs, Prewitt! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Clint "
Gary Holbert
March 29, 2024
"In very pleased with Briana she did a great job explained everything and was real patient with me when I asked questions I would think you would need an office full of her"
"Gary, we truly appreciate your kind review and are thrilled to hear that Briana provided you with exceptional service. We will always be here to assist you! - Clint "
tim higgs
March 28, 2024
"Briana Anderson was amazing, she helped me get everything I needed and some with little to no hassle. I felt welcomed from the first call. Everytime we spoke she asked how I’m doing and my son. They did a great job!!"
"Tim, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Clint "
Leila Honican
March 27, 2024
"I've used Clint Conrad State Farm for years and never plan to leave them! I love that when I call the office I'm talking to people that I've talked to over and over again and they're the same people that I see when I go into the office. With some other companies you're not actually talking to somebody at the local office. They've got my business for life!"
"Thank you so much for your loyal business over the years, Leila! It is our pleasure helping with your insurance. We are always here for you in your time of need and are honored to serve you! Call us anytime. - Clint "
Rebecca Perry
March 22, 2024
"Fast and easy ! Thanks Caiden"
"Rebecca, our goal will always be to leave you with a satisfying insurance experience! Thank you for taking the time to share this! - Clint "